A New Era of Customer Service
Steve Jobs once said, "You’ve got to start with the customer experience and work back toward the technology – not the other way around." This sentiment isn’t just a philosophy; it's a commitment, one that resonates deeply with us at Aquifer CRM.
Just like Jobs, we believe in the power of a world-class customer experience. We believe that our job is not done until you are not just satisfied, but delighted with our service. This philosophy draws parallels with the renowned Nordstrom approach to customer service. Their motto, "We're not happy until you're happy," is a principle that we live by, a standard that we strive for each and every day.
Our commitment to you is simple:
At Aquifer CRM, we view our customers not as transactions, but as relationships. We strive to nurture these relationships, to provide a customer service experience that not just meets, but exceeds expectations.
After all, a software system is only as good as the support behind it. At Aquifer CRM, our goal is to provide an unbeatable customer service experience, one that is grounded in empathy, understanding, and an unwavering commitment to your satisfaction.
We invite you to experience this new era of customer service with us. Because at Aquifer CRM, we're not just here to help you manage your business, but to revolutionize it. We're not just happy until you're happy - we're ecstatic.
Welcome to a new era of customer service.
This website uses cookies to enhance your browsing experience and provide more relevant content. By clicking "Accept", you agree to the use of cookies as described in our Privacy Policy
We collect information from you when you fill out a form.
Any data we request that is not required will be specified as voluntary or optional.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To send general communication and correspondence, such as, phone calls, text messages, emails, mail, messages, and/or, any/all applicable ways of communication.
The email address you provide for order processing will only be used to send you information and updates pertaining to your order or request.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order, or access your personal information.
These security measures include password-protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely, and PCI Scanning to actively protect our servers from hackers and other vulnerabilities.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems and are required to keep the information confidential.
Yes, we use cookies. They’re small text files placed on your device—to personalize and enhance your experience on our site. They allow us to remember your preferences, understand how you navigate through our content, and tailor information to your interests. By using cookies, we can provide you with a browsing experience that is smoother, more efficient, and highly customized to your needs. Rest assured, your privacy is important to us, and we use this data responsibly and securely to improve the services we offer you.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Because we value your privacy, we have taken the necessary precautions to be in compliance with the Wyoming, Florida, Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
CAN-SPAM Compliance
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.
This online privacy policy applies only to information collected through our website and not to information collected offline.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
By using our site, you consent to our privacy policy.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Aquifer Technologies and Innovations, LLC
aquifercrm@aquifercrm.com
Privacy Policy Customer Pledge We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the following important privacy laws and initiatives: Federal Trade Commission Fair, Wyoming Online Privacy Protection Act, Florida Information Protection Act, Children's Online Privacy Protection Act, Privacy Alliance, Controlling the Assault of Non-Solicited Pornography and Marketing Act.
This website and all applications accessed from this website are considered proprietary and are solely intended for authorized users only. Use of this site and all applications accessed from this site implies you have received proper authorization, have agreed to comply with all security policies, terms of use, and are consenting to have all activity monitored. Your access to this Website in any way is evidence of your acceptance of the Terms and the enforcement of said Terms. If you do not agree to these terms and conditions, you may not use the Site.
Welcome to the Aquifer Technologies and Innovations, LLC. Internet site (the "Site", "Service"). These Terms of Service together with Aquifer Technologies and Innovations, LLC & Aquifer CRM Privacy Statement (collectively the "Terms") govern your use of this Site. Aquifer Technologies and Innovations, LLC / Aquifer CRM may change the Terms of Service from time to time. Your access to the site in any way is evidence of your acceptance of the Terms and the enforcement of said Terms. If you do not agree to these terms and conditions, you may not use the Site. Aquifer Technologies and Innovations, LLC / Aquifer CRM reserves the right, in its sole discretion, to change, modify, or otherwise alter these Terms at any time effective upon posting of the modified Terms on the Site. Please review the Terms periodically. Your continued use of the Site or any materials or services accessible through it, after such posting or notification means you accept the modifications. The use by you of any content or services accessible through the Site may be subject to your acceptance of separate agreements with Aquifer Technologies and Innovations, LLC / Aquifer CRM or third parties.
License and Site Access. Aquifer Technologies and Innovations, LLC / Aquifer CRM grants you a limited license to access and make personal use of the Site. You may not download (other than page caching), or modify any portion of it, except with the express written or e-mailed consent of Aquifer Technologies and Innovations, LLC / Aquifer CRM. The license to use the Site does not include any resale or commercial use of the Site or its contents; or any derivative use of this Site or its contents; or any use of data mining, robots or similar data gathering and extraction tools or processes. You agree not to store in any form, distribute, transmit, display, reproduce, modify, create derivative works from, sell or otherwise exploit any of the content on this site for any commercial purpose. By using the Site, you warrant to Aquifer Technologies and Innovations, LLC / Aquifer CRM that you will not use the Site, or any of the content obtained from the Site, for any purpose that is unlawful or prohibited by these Terms. Aquifer Technologies and Innovations, LLC / Aquifer CRM does not grant any license or other authorization to any user of its trademarks, registered trademarks, service marks, or other copyrightable material or other intellectual property, by placing them on this Website. If you violate any of these Terms, your permission to use the Site automatically terminates.
In consideration of your use of the Site, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form, if applicable, and (b) to maintain and update this information to keep it true, accurate, current and complete. If any information provided by you is untrue, inaccurate, not current or incomplete, Aquifer Technologies and Innovations, LLC / Aquifer CRM has the right to terminate your account and refuse any and all current or future use of the Site. You agree not to resell or transfer the Site or use of or access to the Site.
Electronic Communications. When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing. You are responsible for providing, at your expense, any access to the Internet and any required equipment.
Conduct. By using the Site you agree that you will not do any of the following:
Restrict or inhibit any other user from using and enjoying the Site; or
Post or transmit any unlawful, fraudulent, libelous, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, offensive, or otherwise objectionable information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or foreign law, including without limitation the U.S. export control laws and regulations; or
Post or transmit any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or schemes or other unsolicited commercial communication (except as otherwise expressly permitted by Aquifer Technologies and Innovations, LLC / Aquifer CRM) or engage in spamming or flooding; or
Post or transmit any information or software which contains a virus, trojan horse, worm or other harmful component; or
Post, publish, transmit, reproduce, distribute or in any way exploit any information, software or other material obtained through the Site for commercial purposes (other than as expressly permitted by the provider of such information, software or other material); or
Upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material obtained through the Site which is protected by copyright, or other proprietary right, or derivative works with respect thereto, without obtaining permission of the copyright owner or right holder.
Aquifer Technologies and Innovations, LLC / Aquifer CRM has no obligation to monitor the Site. However, you acknowledge and agree that Aquifer Technologies and Innovations, LLC / Aquifer CRM has the right to monitor the Site electronically from time to time and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Service properly, or to protect itself or its subscribers. Aquifer Technologies and Innovations, LLC / Aquifer CRM will not intentionally monitor or disclose any private electronic-mail message unless required by law. Aquifer Technologies and Innovations, LLC / Aquifer CRM reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, inappropriate or in violation of these Terms of Service.
Feedback. Aquifer Technologies and Innovations, LLC / Aquifer CRM may provide you with a mechanism to provide feedback, suggestions and ideas, if you choose, about its software and services ("Feedback"). You agree that Aquifer Technologies and Innovations, LLC / Aquifer CRM may, in its sole discretion, use the Feedback you provide to Aquifer Technologies and Innovations, LLC / Aquifer CRM in any way, including in future modifications of the Site, multimedia works and/or advertising and promotional materials relating thereto. You hereby grant Aquifer Technologies and Innovations, LLC / Aquifer CRM a perpetual, worldwide, fully transferable, irrevocable, royalty free license to use, reproduce, modify, create derivative works from, distribute and display the Feedback in any manner and for any purpose.
Third Party Services. In connection with your use of the Site, you may be made aware of services, products, offers and promotions provided by third parties, and not by Aquifer Technologies and Innovations, LLC / Aquifer CRM. If you decide to use Third Party Services, you are responsible for reviewing and understanding the terms and conditions governing any Third Party Services. You agree that the third party, and not Aquifer Technologies and Innovations, LLC / Aquifer CRM, is responsible for the performance of the Third Party Services.
Third Party Websites. The Site may contain or reference links to Websites operated by third party ("Third Party Websites"). These links are provided as a convenience only. Such Third Party Websites are not under the control of Aquifer Technologies and Innovations, LLC / Aquifer CRM. Aquifer Technologies and Innovations, LLC / Aquifer CRM is not responsible for the content of any Third Party Website or any link contained in a Third Party Website. Aquifer Technologies and Innovations, LLC / Aquifer CRM does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third Party Websites, and the inclusion of any link in the Service is not and does not imply an affiliation, sponsorship, endorsement, approval, investigation, verification or monitoring by Aquifer Technologies and Innovations, LLC / Aquifer CRM of any information contained in any Third Party Website. In no event will Aquifer Technologies and Innovations, LLC / Aquifer CRM be responsible for the information contained in such Third Party Website or for your use of or inability to use such website. Access to any Third Party Website is at Licensee's own risk, and Licensee acknowledges and understands that linked Third Party Websites may contain terms and privacy policies that are different from those of Aquifer Technologies and Innovations, LLC / Aquifer CRM. Aquifer Technologies and Innovations, LLC / Aquifer CRM is not responsible for such provisions, and expressly disclaims any liability for them.
Disclaimer of Warranties. Your use of the Site, including any applets, software, and content contained therein, is entirely at your own risk. THE SERVICE IS PROVIDED "AS IS," AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AQUIFER TECHNOLOGIES AND INNOVATIONS, LLC / AQUIFER CRM, ITS AFFILIATES, LICENSORS, THIRD-PARTY CONTENT OR SERVICE PROVIDERS, DISTRIBUTORS, DEALERS AND SUPPLIERS (COLLECTIVELY "SUPPLIERS") DISCLAIM ALL GUARANTEES AND WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY REGARDING THE SITE AND RELATED MATERIALS INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY AND NON-INFRINGEMENT. AQUIFER TECHNOLOGIES AND INNOVATIONS, LLC/ AQUIFER CRM DOES NOT WARRANT OR GUARANTEE THE ACCURACY, RELIABILITY, COMPLETENESS, USEFULNESS, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR QUALITY OF ANY CONTENT ON THE SITE, REGARDLESS OF WHO ORIGINATES THAT CONTENT. AQUIFER TECHNOLOGIES AND INNOVATIONS, LLC/ AQUIFER CRM. AQUIFER CRM DOES NOT WARRANT THAT THE SITE IS SECURE, FREE FROM BUGS, VIRUSES, INTERRUPTION, ERRORS, THEFT OR DESTRUCTION OR THAT THE SITE WILL MEET YOUR REQUIREMENTS. YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOU BEAR ALL RISKS ASSOCIATED WITH USING OR RELYING ON THAT CONTENT. AQUIFER TECHNOLOGIES AND INNOVATIONS, LLC/ AQUIFER CRM IS NOT LIABLE OR RESPONSIBLE IN ANY WAY FOR ANY CONTENT POSTED ON OR LINKED FROM THE SITE, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN CONTENT, OR FOR ANY LOSSES OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF OR RELIANCE ON ANY CONTENT.
Limitation of Liability. THE ENTIRE CUMULATIVE LIABILITY OF AQUIFER TECHNOLOGIES AND INNOVATIONS, LLC/ AQUIFER CRM AND ITS SUPPLIERS FOR ALL MATTERS ARISING FROM OR RELATING TO THESE TERMS SHALL BE LIMITED TO THE AMOUNT PAID BY THE CUSTOMER FOR THE RELATED SERVICES OR CONTENT PURCHASED FROM AQUIFER TECHNOLOGIES AND INNOVATIONS, LLC/ AQUIFER CRM, ITS AUTHORIZED RESELLER OR ITS SERVICE PROVIDERS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AQUIFER TECHNOLOGIES AND INNOVATIONS, LLC / AQUIFER CRM AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR FOR DAMAGES RELATING TO TELECOMMUNICATION FAILURES, LOSS, CORRUPTION, SECURITY OR THEFT OF DATA, VIRUSES, SPYWARE,OR THE LIKE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF AQUIFER TECHNOLOGIES AND INNOVATIONS, LLC / AQUIFER CRM OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN AQUIFER TECHNOLOGIES AND INNOVATIONS, LLC/ AQUIFER CRM AND YOU. AQUIFER TECHNOLOGIES AND INNOVATIONS, LLC / Aquifer CRM WOULD NOT BE ABLE TO HAVE PROVIDED THE SERVICE WITHOUT SUCH LIMITATIONS.
Termination and Amendment. Your privilege to use or access the Site may be terminated by Aquifer Technologies and Innovations, LLC / Aquifer CRM immediately and without notice if you fail to comply with any term or condition of the Terms. Upon such termination, you must immediately cease accessing or using the Site and agree not to re-register or otherwise make use of the Site. Furthermore, you acknowledge that Aquifer Technologies and Innovations, LLC / Aquifer CRM reserves the right to take action -- technical, legal or otherwise -- to block, nullify or deny your ability to access the Site. You understand that Aquifer Technologies and Innovations, LLC / Aquifer CRM may exercise this right in its sole discretion.
Aquifer Technologies and Innovations, LLC / Aquifer CRM reserves the right, in its sole discretion, at any time and from time to time to change, modify or discontinue, temporarily or permanently, the Site (or any part thereof). Aquifer Technologies and Innovations, LLC / Aquifer CRM shall not be liable to you or other third party for any such modification, suspension or discontinuance except as expressly provided herein.
You agree to defend, indemnify and hold Aquifer Technologies and Innovations, LLC / Aquifer CRM and its affiliates harmless from any and all claims, liabilities, costs and expenses, including reasonable attorneys' fees, arising in any way from your use of the Service or the placement or transmission of any message, information, software or other materials through the Service by you or users of your account or related to any violation of these Terms by you or users of your account.
Miscellaneous. Except as expressly set forth in these Terms, these Terms of Service are a complete statement of the agreement between you and Aquifer Technologies and Innovations, LLC / Aquifer CRM, and set forth the entire liability of Aquifer Technologies and Innovations, LLC / Aquifer CRM and its Suppliers and your exclusive remedy with respect to your access and use of the Site. In the event of a conflict between these Terms of Service and the Privacy Policy, these Terms of Service shall prevail. The Suppliers, agents, distributors, dealers, and employees of Aquifer Technologies and Innovations, LLC / Aquifer CRM are not authorized to make modifications to the Terms, or to make any additional representations, commitments or warranties binding on Aquifer Technologies and Innovations, LLC / Aquifer CRM. Any waiver of the terms herein by Aquifer Technologies and Innovations, LLC / Aquifer CRM must be in a writing signed by an authorized officer of Aquifer Technologies and Innovations, LLC / Aquifer CRM and expressly referencing the applicable provisions of the Terms. If any provision of the Terms is invalid or unenforceable under applicable law, then it shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. The Terms will be governed by Wyoming, Florida, law as applied to agreements entered into and to be performed entirely within Wyoming, Florida, without regard to its choice of law or conflicts of law principles that would require application of law of a different jurisdiction, and applicable federal law. The parties hereby consent to the exclusive jurisdiction and venue in the state courts inWyoming, or Florida,or federal court for the District of Wyoming, Florida, . Headings are included for convenience only, and shall not be considered in interpreting these Terms. The Terms do not limit any rights that Aquifer Technologies and Innovations, LLC / Aquifer CRM may have under trade secret, copyright, patent or other laws.
Except as expressly set forth in these Terms, these Terms of Service are a complete statement of the agreement between you and Aquifer Technologies and Innovations, LLC / Aquifer CRM, and set forth the entire liability of Aquifer Technologies and Innovations, LLC / Aquifer CRM and its Suppliers and your exclusive remedy with respect to your access and use of the Site. In the event of a conflict between these Terms of Service and the Privacy Policy, these Terms of Service shall prevail. The Suppliers, agents, distributors, dealers, and employees of Aquifer Technologies and Innovations, LLC / Aquifer CRM are not authorized to make modifications to the Terms, or to make any additional representations, commitments or warranties binding on Aquifer Technologies and Innovations, LLC / Aquifer CRM. Any waiver of the terms herein by Aquifer Technologies and Innovations, LLC / Aquifer CRM must be in a writing signed by an authorized officer of Aquifer Technologies and Innovations, LLC / Aquifer CRM and expressly referencing the applicable provisions of the Terms. If any provision of the Terms is invalid or unenforceable under applicable law, then it shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
The Terms will be governed by Wyoming, Florida, law as applied to agreements entered into and to be performed entirely within Wyoming, Florida,without regard to its choice of law or conflicts of law principles that would require application of law of a different jurisdiction, and applicable federal law. The parties hereby consent to the exclusive jurisdiction and venue in the state courts of Wyoming, or Florida,or federal court in Wyoming, Florida. Headings are included for convenience only, and shall not be considered in interpreting these Terms.
The Terms do not limit any rights that Aquifer Technologies and Innovations, LLC / Aquifer CRM may have under trade secret, copyright, patent or other laws.
